FAQ

Welcome to the Modern Maven FAQ page! We’re here to answer your most common questions about our services, policies, and products. If you have a question not covered here, feel free to contact us!

1.Where do you ship?

We currently ship only within the United Kingdom.

2. What is the shipping cost?

We offer Free Shipping on all orders with no minimum purchase requirement.

3. How long does delivery take?


Handling time: 1-2 days (Monday – Friday)
Transit time: 3-5 days. (Monday – Friday)
Our Order cut-off Time: 18:00 (GMT) Greenwich Mean Time (London) 
Total Estimated Delivery time: 5-7 Days

4. What is the cut-off time for orders?


Orders placed before 18:00 (GMT) Greenwich Mean Time (London) are processed on the same business day. Orders made after 18:00 (GMT) Greenwich Mean Time (London) will be processed the following business day.

5. Can I track my order?


Yes, once your order is shipped, you’ll receive a confirmation email with tracking details to monitor your delivery status.

6. What payment methods do you accept?


We accept Following Payment methods

Visa
MasterCard
Amex 
Union Pay
Google Pay
Shop Pay
Apple Pay

7. What is your return policy?


We accept returns within 30 days of delivery. If you need to return an item Please contact with our Customer support team or you can Visit our Return and Refund Policy page for more information.

8. How can I contact with Modern Maven?

Here's the Contact information

CONTACT US

E-mail: support@shopmodern-maven.com

Address: 140 Great Dover St ,London , England SE1 4GW, United Kingdom

Phone: +44 7451 208312

Opening hours: Monday to Friday: 08:00 - 18:00

We do our best to reply to your email within 24 hour